About Host Family Stay

ABOUT US

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TOGETHER WE GROW

WE LOVE TO MAKE THINGS EASY

WE ADORE OUR CUSTOMERS

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Host Family Stay has been established in 2015 by three colleagues Sophie, Zach and Chris, to make homestay accommodation industry more transparent, professional and friendly. Seeing so many students and schools being failed by low-quality homestay arrangements, less than acceptable service and shattered student experiences has changed our lives forever! We decided to change the way how homestay is seen and turn it into a leading student accommodation option in London that is affordable, professional and fun to experience.

​Our first client, a language school was so pleased with our approach that they recommended us to others. That’s how Host Family Stay established its footprint in London’s homestay sector. Over the years we have got new people joining our team, but the same spirit of professional service, dedicated friendship and collaboration has been guiding everything we do.​

​We believe that by uphelding professional standards, supporting each other and by making things easy, we can change lives and create awesome lifetime experiences. And we want to work with everyone who relates to this and wants to support us in what we do
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97 % of students who stayed with us say they would love to return in the future.​

OUR VALUES

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We take pride in delivering unforgettable lifetime experiences for people and we strive to ensure, those experiences turn into long-term friendships and impactful cultural journeys.

WE CREATE LIFETIME EXPERIENCES

​​​​WE LOVE OUR
CUSTOMERS AND HOSTS!

WE CARE ABOUT OUR HOSTS' AND GUESTS' WELLBEING

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We exist to change lives of our customers for the better, hence their wishes and requests are what matters for us. Likewise every host we add to our network is an opportunity for a long-lasting friendship for us. We admire their willingness to open their homes to new guests and we strive to ensure they enjoy the experience.
For the peace of mind for all we make sure both all of our new hosts and the guests are carefully screened. When placing students from our partnering schools and agents we work with them to screen the visiting guests. To deliver great experience, we operate procedures to identify and resolve any issues, should they arise.

WE DELIVER
VALUE

WE ARE TRANSPARENT AND RELIABLE

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We love to work with people who are​​​​ open and honest, and you can expect the same from us. We aspire to always give clear and accurate information, offer transparent pricing and  ensure stress-free booking and payment arrangements.
We are proud to be able to offer competitive terms to both our hosts and customers by running efficient operations. We are constantly working on further improving our processes and keen to deliver even more value.

WE ARE APPROACHABLE AND FRIENDLY

We are very​​​​​​​ friendly and very easy to connect with via email, phone call, our website or through social media platforms.
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OUR HOMESTAYS
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WE CREATE LIFETIME EXPERIENCES!